[WNYLUG-Users] New printing error message

Joe josephj at main.nc.us
Sun Mar 1 02:30:55 EST 2015


Just realized: I'm only getting that gui error message when I open  a
print dialog from within Firefox. (Version 36.0, which is just a day or
two old. Firefox developers slogan: If it ain't broke, fix or enhance it
till it is!)

Joe

On 03/01/2015 02:22 AM, Joe wrote:
> Sorry. I screwed up the model number. It's a Samsung Xpress 2825DW
> purchased 02/2014 from Tigerdirect.
>
> http://www.samsung.com/us/support/owners/product/SL-M2825DW/XAA
>
> I take it apart enough to clear jams on a regular basis - as far as it
> comes apart without actual disassembly.
>
> As far as diagnostics, I can get it to print out a spec sheet and some
> usage specs.
>
> The replacement fusers (MLTR116) I looked up say they're good for 9000
> impressions and my total page count is 9365.
>
> Note: I'm just assuming that the message is because of the fuser, but I
> don't actually know that.
>
> dmesg doesn't seem to show any complaints.
>
> Just looked through syslog, syslog.1, kern.log and didn't find anything
> other than all the usual stuff that I don't understand ;)
>
> I'm not sure what the first entry is. I've never seen it before. But,
> see below.
> This probably has nothing to do with the printer error.
>
> [86699.812031] mce: [Hardware Error]: Machine check events logged
>
> ....
>
> [166329.724703] usblp0: removed
> [166337.932054] usblp 2-1.3.3:1.0: usblp0: USB Bidirectional printer dev
> 5 if 0 alt 0 proto 2 vid 0x04E8 pid 0x331E
> [166337.932256] usblp0: removed
> [166338.008594] usb 2-1.3.3: reset high-speed USB device number 5 using
> ehci-pci
> [166338.102175] usblp 2-1.3.3:1.0: usblp0: USB Bidirectional printer dev
> 5 if 0 alt 0 proto 2 vid 0x04E8 pid 0x331E
>
> -----
>
> searched a bit and installed mcelog
> here's the output. looks just like a fan needing to kick in?
> I do hear my fan running - almost always at the lowest speed.
>
> bigbird at ramdass:/var/log$ cat mcelog
> mcelog: failed to prefill DIMM database from DMI data
> Hardware event. This is not a software error.
> MCE 0
> CPU 3 THERMAL EVENT TSC c44cf3d8c577
> TIME 1425093487 Fri Feb 27 22:18:07 2015
> Processor 3 heated above trip temperature. Throttling enabled.
> Please check your system cooling. Performance will be impacted
> STATUS 880003c3 MCGSTATUS 0
> MCGCAP c07 APICID 3 SOCKETID 0
> CPUID Vendor Intel Family 6 Model 42
> Hardware event. This is not a software error.
> MCE 1
> CPU 1 THERMAL EVENT TSC c44cf3d93207
> TIME 1425093487 Fri Feb 27 22:18:07 2015
> Processor 1 heated above trip temperature. Throttling enabled.
> Please check your system cooling. Performance will be impacted
> STATUS 880003c3 MCGSTATUS 0
> MCGCAP c07 APICID 2 SOCKETID 0
> CPUID Vendor Intel Family 6 Model 42
> Hardware event. This is not a software error.
> MCE 2
> CPU 3 THERMAL EVENT TSC c44cf3fda0d3
> TIME 1425093487 Fri Feb 27 22:18:07 2015
> Processor 3 below trip temperature. Throttling disabled
> STATUS 88010282 MCGSTATUS 0
> MCGCAP c07 APICID 3 SOCKETID 0
> CPUID Vendor Intel Family 6 Model 42
> Hardware event. This is not a software error.
> MCE 3
> CPU 1 THERMAL EVENT TSC c44cf3fde527
> TIME 1425093487 Fri Feb 27 22:18:07 2015
> Processor 1 below trip temperature. Throttling disabled
> STATUS 88010282 MCGSTATUS 0
> MCGCAP c07 APICID 2 SOCKETID 0
> CPUID Vendor Intel Family 6 Model 42
> bigbird at ramdass:/var/log$
>
> Joe
>
> On 02/28/2015 09:06 PM, Daniel Villarreal wrote:
>> Hey Joe,
>> I'm not finding any information online about this printer, can you
>> please double-check for me?
>> Is the printer very old? Have you cleaned it lately? Have you taken it
>> apart for inspection?
>> Anything in the logs?
>> What do the on-board diags indicate?
>>
>> regards,
>> Daniel Villarreal
>> http://youcanlinux.org/
>> P.S. //*2015-02-28 PuTTY 0.64 fixes a security hole*//
>>
>>
>> On Sat, Feb 28, 2015 at 8:10 PM, Joe <josephj at main.nc.us
>> <mailto:josephj at main.nc.us>> wrote:
>>
>>     Kubuntu trusty (14.04) and a Samsung M2622DW laser printer - very
>>     recent
>>     updates to CUPS.
>>
>>     My printer recently printed out a message that the fuser should be
>>     replaced, but it continues to work fine other than the status light
>>     blinking red when idle.
>>
>>     I found one for $40, but that's more than half of what the printer
>>     cost,
>>     so I'm not in a hurry to replace it.
>>
>>     Should I be?
>>
>>     I do like this printer. it prints both sides of the sheet and, aside
>>     from jamming fairly often on two-sided pages, it works great, but f I
>>     have to deal with this on a regular basis, I'm going back to HP
>>     printers
>>     that have a fuser in every cartridge (and cartridges for my current HP
>>     printers are under $30).
>>
>>     I'm getting this message (attached) almost every time I print
>>     something
>>     - just because that printer is the default printer.
>>
>>     I go on to print to file, so I am not actually sending anything to
>>     print
>>     to the printer.
>>
>>     Later, when I print the files using lp, I don't get any error messages
>>     or issues. It works fine.
>>
>>     Any ideas what's going on here and how I can either fix or remove the
>>     message?
>>
>>     The printer user manual just says a blinking red light is a temporary
>>     problem that will go away when cleared. It says nothing further about
>>     how to address this.
>>
>>     TIA
>>
>>     Joe
>>
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>>
>>
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